Your Clients Trust You With Their Most Sensitive Information

Professional services

The Problem...

As a professional services firm—whether you're attorneys, CPAs, consultants, engineers, or advisors—your reputation is everything. Clients hire you for your expertise, discretion, and trustworthiness.

But here's the uncomfortable truth: Your technology might be your biggest liability.

Every email with client communications. Every document with confidential strategies. Every file with financial records or legal work product. All of it creates risk—and opportunity for disaster—if not properly protected.

Meanwhile, technology problems are costing you money every single day. Slow systems waste billable hours. Unreliable networks disrupt client meetings. Poor document management means associates spend hours searching for files instead of working on cases. Outdated tools make your firm look unprofessional.

Here's what's probably frustrating you right now:

• Wasting billable hours on technology problems instead of serving clients

• Client confidentiality at risk from inadequate security and data protection



• Email security concerns – one phishing attack could expose client communications

• Document chaos – finding files takes too long, version control is a nightmare

• Attorneys/professionals working on outdated technology that slows them down

• Remote work challenges – securing data when staff work from home or client sites

• Mobile access issues – need to access files from court, client meetings, or travel

• Unpredictable IT costs eating into profit margins

• Uncertain about backups – would you actually be able to recover client files?

You're trying to run a modern professional services firm with technology that's holding you back—and putting clients at risk.

Professional services IT is different. You can't treat client data casually. You face ethical obligations that other businesses don't. One security breach doesn't just cost money—it can destroy professional licenses, violate client confidentiality, and end careers.

And every minute wasted on technology problems is a minute you're not billing.

We've worked with professional services firms across West Virginia that have faced:

• Data breaches exposing client information – facing malpractice claims and bar complaints

• Ransomware attacks that locked them out of case files during active litigation

• Email compromises that led to wire fraud costing clients hundreds of thousands

• Lost billable hours from systems that crash during critical deadlines

• Failed litigation holds that resulted in sanctions and lost cases

• Practice management system disasters that corrupted billing and time records

• Compliance violations from improper handling of client data



• Reputation damage after security incidents became public

These weren't careless professionals. They were diligent practitioners who didn't have IT partners who understood professional services.

Why Professional Services Firms Trust MtnLinked

For years, MtnLinked has been the trusted IT partner for law firms, accounting practices, consulting firms, and professional services organizations across Huntington and Charleston.

We don't just provide IT services. We protect your reputation and maximize your productivity.

We understand attorney-client privilege, CPA confidentiality requirements, and the ethical obligations you face. We speak both professional and technology languages. We know that technology must support—not hinder—your client service.

Why professional services firms choose us:

✓ Professional services IT specialists with deep understanding of your unique needs

✓ [X]+ professional services firms trust us with their IT and client data

✓ Zero data breaches among clients with our complete security stack

✓ Confidentiality and privilege-aware – we understand your ethical obligations

✓ Practice management expertise – extensive experience with legal, accounting, and professional software

✓ Litigation hold and e-discovery support when cases require it

✓ Secure remote access enabling work from anywhere

✓ 24/7 monitoring protecting client data around the clock

✓ Fast response times – we know deadlines matter in professional services



✓ Local Huntington & Charleston presence – on-site when you need us

✓ Fixed monthly pricing – predictable costs you can budget for

✓ Increase billable hours by eliminating technology waste

Professional-Grade IT Is Simpler Than You Think

OUR 3-step professional service it process:

Step 1: Comprehensive Practice Technology Assessment

We'll evaluate your current infrastructure, identify security risks, assess workflow efficiency, and show you exactly where technology is helping or hurting your practice.

What we assess:

• Security posture and client data protection
• Practice management system optimization
• Document management and workflow efficiency
• Remote and mobile access capabilities
• Email and communication security
• Backup and disaster recovery readiness
• Compliance with professional standards
• Billable hour waste from technology issues
• Network performance and reliability

Step 2: Implementation & Optimization

Based on your assessment, we'll implement security measures, optimize systems, improve workflows, and ensure you have the technology foundation your practice deserves.

What we implement:

• Enterprise-grade security protecting client confidentiality
• Encrypted communication and file sharing
• Secure backup with tested recovery
• Practice management system optimization
• Document management solutions
• Secure remote and mobile access
• Workflow automation reducing non-billable time
• Client portals and collaboration tools
• Staff training on systems and security

Step 3: Ongoing Support & Proactive Management

We'll monitor your systems 24/7, provide unlimited support, handle problems proactively, and ensure your technology enables—never hinders—your professional service.

What's included:

• 24/7 security monitoring and threat protection
• Unlimited help desk support for all staff
• Proactive system maintenance and updates
• Practice management software support
• Rapid response during critical deadlines
• Regular security and efficiency reviews
• Technology planning aligned with practice growth
• Staff onboarding and training

Specialized IT for Every Professional Service