Privacy Policy
UPDATED: JANUARY 27, 2026
At MtnLinkd, Inc. dba MtnLinked (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mtnlinked.com , as well as your rights and choices regarding that information. Please read this Privacy Policy carefully.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Contact us through the website.
Sign up for newsletters, services, or events.
Request support or customer service.
Interact with us through social media or other communication channels.
The personal information we collect may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
2. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including:
IP address.
Browser type and version.
Operating system.
Pages you visit and the time spent on those pages.
Referring website or search engine.
We may use cookies and similar tracking technologies to collect this information. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
To provide, operate, and maintain our website and services.
To communicate with you, respond to inquiries, and provide customer support.
To send you updates, marketing communications, and other information that may be of interest to you.
To analyze and improve the performance, functionality, and user experience of our website.
To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service providers and vendors who assist us in operating our website and providing our services.
Legal authorities if required by law or to protect our rights.
Business partners in connection with a business transaction, such as a merger, acquisition, or asset sale.
5. Your Choices and Rights
You have the following rights concerning your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
MtnLinked
5463 US Route 60, Suite 1
Barboursville, WV 25504
Email: info@mtnlinked.com
Phone: (304) 850-8900
By using our website, you acknowledge that you have read and understood this Privacy Policy.
SMS Privacy Policy
UPDATED: JANUARY 27, 2026
Purpose
This SMS Privacy Policy explains how MtnLinkd, Inc. dba MtnLinked (“we,” “our,” or “us”) uses mobile messaging (SMS) when you interact with our service desk. We are committed to protecting your privacy and complying with carrier requirements, including 10DLC (10-Digit Long Code) standards in the United States.
How We Use SMS
SMS is only used to support existing customers who contact our service desk by text message.
We do not send promotional or marketing texts.
Messages are only sent in direct response to your inquiries or in the course of ongoing service desk conversations.
Consent to Receive SMS
By contacting us via SMS, or by agreeing to our Terms and Conditions or Master Services Agreement (MSA), you consent to communicate with our service desk by text message.
You may withdraw your consent at any time by following the opt-out process described below.
Opt-Out & Help
You may opt out of receiving SMS messages at any time by replying “STOP”. This will immediately end SMS communications from us.
To receive assistance with SMS communications, reply “HELP” or contact us directly at 304-850-8900
Message Retention & Security
Message content is stored securely for up to 90 days to support service operations.
After 90 days, messages are automatically deleted from our systems.
We use GoTo and Brandworx as our SMS providers, and they may process your messages on our behalf. We do not sell or share your SMS information with third parties for marketing purposes.
Standard Messaging Disclosures
Standard message and data rates may apply depending on your mobile carrier and plan.
Message frequency will vary based on your interactions with our service desk
U.S. Only
This SMS service is only available to customers located in the United States.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this SMS Privacy Policy, please contact us at:
Email: info@mtnlinked.com
Phone: (304) 850-8900
Mailing Address: 5463 US Route 60, Suite 1, Barboursville, WV 25504