IT Services for Government & Municipalities
Your Citizens depend on you
Your Technology Should Never Let Them Down
Leading a government agency or municipality in West Virginia comes with enormous responsibility. Your citizens expect reliable services, first responders need systems that work in emergencies, and taxpayers demand accountability for every dollar spent.
But your technology infrastructure is working against you.

You're managing decades-old systems with shrinking budgets. Cybercriminals are targeting local governments at record rates, knowing municipalities often lack the security resources to defend themselves. Regulations keep evolving—CJIS, NIST, state mandates—and one compliance failure could mean lost funding or worse.
Meanwhile, a single IT failure could mean:
- 911 calls that can't be dispatched
- Water treatment systems that go offline
- Payroll systems that fail before payday
- Police and emergency services losing access to critical databases
- Public records requests that can't be fulfilled
- Citizens unable to access essential services
Here's what's probably keeping you awake at night:
- Impossible budget constraints – doing more with less while technology needs grow
- Legacy systems from the 1990s – unsupported, slow, and vulnerable to attacks
- Being a prime ransomware target – municipalities paid $18.5M in ransomware in 2023 alone
- Public safety system failures – 911, CAD, RMS systems that can't afford downtime
- Complex compliance requirements – CJIS, NIST, state regulations, FOIA, retention policies
- Cybersecurity with no dedicated staff – wearing IT security as "one more hat"
- Election security concerns – protecting voter data and election infrastructure
- Critical infrastructure vulnerabilities – water, utilities, traffic systems exposed
- Workforce technology gaps – staff using outdated tools that slow productivity
- Multi-site challenges – connecting fire stations, police substations, public works facilities
- Public scrutiny – every outage makes the news, every breach destroys trust
- Legal and liability risks – data breaches, FOIA violations, non-compliance penalties
You're trying to run 21st-century government services on 20th-century technology—and it's only getting harder.

The pressure is relentless. The stakes are high. And help designed for the private sector doesn't understand your unique challenges.
Government and municipal IT is different from every other sector. You can't just "shut down for maintenance." You can't pivot quickly when budgets are set 18 months in advance. You face procurement processes, public accountability, and regulatory requirements that private businesses never encounter.
And unlike businesses, when your systems fail, public safety is at risk.
We've worked with government agencies and municipalities across West Virginia that have faced:
We Understand the Unique Challenges Government Faces
- Ransomware attacks that shut down operations for weeks
- CJIS compliance failures that jeopardized federal funding and access to criminal databases
- Legacy system crashes that halted essential services
- Budget cuts that forced difficult decisions about which systems to maintain
- Public records breaches that exposed sensitive citizen information
- Grant funding rejections due to inadequate cybersecurity documentation
These weren't negligent leaders. They were dedicated public servants trying to do their best with limited resources and overwhelming demands.
Your Community Deserves Technology That Works
Every day you wait is another day of risk.
Another day vulnerable to ransomware. Another day out of compliance. Another day critical systems could fail when citizens need them most.
But you can be secure, compliant, and confident—starting today.
Get Your FREE Government IT & Security Assessment
We'll show you:
✓ Your biggest cybersecurity vulnerabilities
✓ Compliance gaps (CJIS, NIST, state requirements)
✓ Legacy system risks and modernization options
✓ Grant funding opportunities for improvements
✓ A prioritized roadmap with realistic budgets
✓ Cost comparison of prevention vs. recovery
No cost. No obligation. Just honest assessment from government IT specialists.
FAQs
How do we justify IT spending to taxpayers and elected officials?
We help you build compelling cases for IT investments by documenting risks, calculating costs of failure vs. prevention, identifying grant opportunities, and showing ROI. Our assessments provide the data elected officials need to make informed decisions. We can also present to councils and commissions to explain technical needs in clear, public-friendly language.
Can you work within our procurement and RFP processes?
Absolutely. We're experienced with government procurement, competitive bidding, RFP responses, and contract requirements. We can help you write specifications that meet your needs, respond to formal RFPs, or work through cooperative purchasing agreements. We understand government purchasing timelines and requirements.
How much do government IT services typically cost?
Government IT costs vary widely based on size, complexity, and specific needs. Small municipalities might spend $3,000-8,000/month for comprehensive managed services, while larger cities might spend $15,000-50,000+/month. We structure contracts to fit government budget cycles with fixed pricing you can count on. Many costs can be offset through grants and federal funding programs we help you access.
How quickly can you respond to emergency situations?
For public safety emergencies (911, dispatch, critical police systems), we respond within 15-30 minutes 24/7/365. For other critical systems, we typically respond within 1-2 hours. For on-site needs in Huntington and Charleston area, we can usually be there within 2-4 hours for emergencies. Public safety always takes priority.
Do you have experience with CJIS compliance?
Yes. We've helped multiple law enforcement agencies achieve and maintain CJIS compliance, including assisting with audits, implementing required security controls, developing policies and procedures, and providing ongoing compliance management. We understand both the technical and administrative requirements.
Can you help us write grant applications for IT funding?
Yes! We regularly assist government clients with grant applications by providing technical needs assessments, security documentation, project proposals, budget justifications, and implementation plans. We're familiar with DHS, DOJ, FEMA, USDA, and state grant programs. Many of our government clients have successfully secured funding with our support.
What if we already have some IT staff?
Perfect! We offer co-managed services where we work alongside your existing IT staff, providing specialized expertise, after-hours coverage, security operations, and additional capacity. Many government agencies use us to extend their internal team's capabilities without adding headcount. We complement rather than replace your staff.
How do you handle elections and voter security?
We provide specialized security for election infrastructure including voter registration databases, election night reporting systems, and supporting technology. This includes network segmentation, enhanced monitoring, penetration testing, and incident response planning specific to election security threats.
Can you support our remote/distributed workforce?
Yes. We implement secure remote access solutions, VPN infrastructure, multi-factor authentication, and mobile device management that allow government employees to work securely from home or in the field while maintaining compliance and security standards.
What about multi-jurisdiction or regional systems?
We have extensive experience with regional systems serving multiple jurisdictions—911 centers serving multiple counties, shared records management systems, regional data centers, and inter-agency data sharing. We understand the governance, security, and technical challenges of multi-jurisdictional IT.